

Click the History icon (looks like a clock), and then select Clear all history.ģ. In the top right, click the Hub icon (looks like star with three horizontal lines).Ģ.
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Exit/quit all browser windows and re-open the browser.ġ. Next to "Details", click the down arrow to choose which elements of the history to clear to clear your entire cache, select all items.ĥ. If the menu bar is hidden, press "Alt" to make it visible.Ģ.From the Time range to clear: drop-down menu, select the desired range to clear your entire cache, select "Everything".ģ. From the History menu, select Clear Recent History. You can use the below link in Google Chrome to land directly in the settingsģ. Exit/quit all browser windows and re-open the browser.ġ. (This is just to ensure that all your log-in attempts are logged out completely) Clear your web browser's cache, cookies, history and then close browser.Some of the most common reasons for an email to be marked SPAM are: Since Microsoft Office 365 analyzes where an email is from as well as what the email contains, it is possible that something within the email could trigger a positive "junk" tag. Add that sender to a safe senders list or a white list by going to Setting->Mail->Junk email or use the link ( ).You can report it as not junk (right click on that email and mark as not junk).You can move the email back to your inbox.In case of a legitimate email that is marked SPAM, There are several other reasons apart from the above mentioned, for a email to be marked as SPAM.Email content may contain "Image links to remote sites", "Numeric IP address in URL", "URL redirect to other port", "Empty messages", "JavaScript or VBScript in HTML", "Frame or IFrame tags in HTML", "Some sensitive Word" etc.Sender's domain has "not" or "mis" configured SPF/DKIM record.

The email was sent from blacklisted IP or domain.

No, it is not always true, and thier can be many instances of False Positive.Items like newsletters or magazines that you have subscribed to are more likely to land up in your junk folder. If you are certain that a message in the Junk Email folder is something that you really do want, you can move it back to your Inbox by right clicking on the email and selecting mark as not junk.
